Senior Business Analyst - SAP Commerce Cloud

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Senior Business Analyst - SAP Commerce Cloud

Job Summary: Syntax is seeking a highly skilled and motivated Senior Business Analyst with deep expertise in SAP Commerce Cloud and integration processes with SAP S/4HANA. In this pivotal role, you will bridge business needs with technical solutions, driving digital commerce initiatives and ensuring seamless integration across SAP platforms. Your contributions will directly influence the success of our e-commerce strategies and operational efficiency.

Key Responsibilities:

• Analyze and document business requirements related to SAP Commerce Cloud and its integration with SAP S/4HANA.
• Collaborate with cross-functional teams to design and implement end-to-end e-commerce solutions, including Commerce back-end processes, Commerce front-end components & pages, and integration with both SAP and non-SAP solutions.
• Lead workshops and stakeholder meetings to gather requirements and define solution roadmaps.
• Support the configuration and optimization of SAP Commerce Cloud modules such as SmartEdit, Product Content Management (PCM), Adaptive Search, and Order Management.
• Ensure robust integration, particularly with SAP S/4HANA, focusing on areas like order-to-cash and product master data, as well as integrations with payment providers, tax engines, DAM, PIM, personalization engines, marketing automation platforms, and web analytics.
• Provide guidance on best practices and industry standards for SAP Customer Experience (CX).

Required Qualifications:

• 5+ years of experience as a Business Analyst or Functional Consultant in SAP Commerce Cloud.
• Strong understanding of SAP Commerce Cloud architecture and modules.
• Proven experience with integration processes between SAP Commerce Cloud and ERPs.
• Excellent communication and stakeholder management skills.
• Fluent in English.

Preferred Qualifications:

• Experience with SAP Composable storefront.
• Knowledge of web development languages such as Angular, JavaScript, HTML5, CSS, and Java Spring framework.
• SEO knowledge and familiarity with Google Analytics.
• Experience with SAP S/4HANA modules, particularly Sales & Distribution (SD) and retail.
• Familiarity with other SAP Customer Experience solutions, including SAP Emarsys, SAP Customer Data Platform (CDP), SAP Sales & Service Cloud v2, and Retail Industry Solutions.
• SAP certification(s) in relevant areas.

Education & Certifications:

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• Relevant SAP certifications are a plus.

Join us at Syntax and be a key player in transforming our digital commerce landscape. If you are passionate about leveraging technology to enhance business processes and customer experiences, we invite you to apply for this exciting opportunity!

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.