Internal Communications Specialist

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Internal Communications Specialist

This role will be responsible for maintaining relevant and engaging content across all internal communication channels, including the company intranet, "One Syntax" Teams Channel, and company-wide emails. Reporting to the Senior Director of Talent Development and Social Impact, the Global Communications Specialist will play a pivotal role in fostering clear, impactful communication that resonates with employees, aligns with Syntax's brand voice, and drives engagement.

Key Responsibilities

· Content Management:

o Maintain and update the company intranet with relevant, timely content from all functions.

o Ensure the "One Syntax" Teams Channel is consistently updated with compelling and informative posts.

o Manage and edit company-wide email communications for tone, branding, and clarity.

o Collaborate with stakeholders across functions to ensure consistency and alignment of messaging.

· Program Management:

o Partner with leaders and teams across the company to ensure effective utilization of internal communication channels.

o Provide guidance and support to leaders struggling to deliver impactful messages, offering actionable advice and coaching.

· Analytics & Reporting:

o Develop and manage a comprehensive dashboard of key performance indicators (KPIs) to track employee engagement with communications (e.g., views, click rates).

o Regularly review analytics and share insights with stakeholders to improve communication effectiveness.

· Content Optimization & Brand Alignment:

o Edit and refine all internal communication for tone, clarity, and adherence to Syntax’s brand guidelines.

o Ensure content aligns with the company’s mission, values, and strategic objectives.

· Distribution List Management:

o Oversee and maintain accurate and segmented distribution lists for internal communications.

o Ensure proper targeting of messages to relevant employee groups.

Qualifications

· Education & Experience:

o Bachelor’s degree in Communications, Marketing, Business, or a related field.

o 3-5 years of experience in internal communications, program management, or a related role.

· Skills:

o Strong writing and editing skills with an ability to craft clear, engaging, and on-brand content.

o Proficiency with internal platforms (SharePoint, Microsoft Teams) and email management tools.

o Excellent organizational and program management skills, with the ability to manage multiple projects simultaneously.

o Analytical mindset and experience with tracking communication KPIs and interpreting data.

· Personal Attributes:

o Creative thinker with a focus on employee engagement and communication innovation.

o Strong interpersonal skills and ability to collaborate effectively across teams and leadership levels.

o Adaptable and resourceful, with a proactive approach to problem-solving.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!