Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Analyst, Organizational Change Management (OCM)

Overview

We are looking for a detail-oriented OCM Analyst to support organizational change initiatives across transformation programs. This role will assist in executing change management strategies to drive adoption, minimize resistance, and ensure successful implementation of new processes, systems (e.g., SAP), and ways of working.

Key Responsibilities

• Support the execution of OCM strategies and plans aligned with project objectives.
• Assist in conducting stakeholder analysis and maintaining stakeholder engagement plans.
• Help develop and deliver communications (emails, presentations, newsletters, updates).
• Support the creation and coordination of training materials and sessions.
• Assist in change impact assessments and readiness evaluations.
• Track and report on change management KPIs (adoption, engagement, training completion).
• Maintain documentation related to OCM activities and deliverables.
• Coordinate with cross-functional teams (PMO, HR, IT, Functional Leads) to ensure alignment.
• Support the identification and management of change risks and resistance.

Required Qualifications

• Bachelor’s degree in Business Administration, Psychology, HR, Communications, or related field.
• 1–3+ years of experience in Change Management, HR, Communications, or project support roles.
• Strong written and verbal communication skills.
• High attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic understanding of change management concepts and methodologies.

Preferred Qualifications

• Exposure to OCM frameworks (e.g., ADKAR, Prosci).
• Experience supporting ERP or digital transformation projects (e.g., SAP).
• Familiarity with learning tools, content development, or LMS platforms.
• Experience working in cross-functional or global teams

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!