Resource Specialist

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Job Summary

The Resourcing Associate plays a critical role in supporting resourcing activities across Germany and North America. This role is responsible for optimizing consultant utilization, maintaining accurate scheduling data, and partnering with key stakeholders to align resources with business priorities. The ideal candidate brings strong analytical ability, sound judgment, and a collaborative approach to managing fast-changing resourcing demands in a dynamic environment.

Key Responsibilities

• Support resourcing activities across Germany and North America.
• Lead the strategic use of SAP RM, SAC, and other global resourcing tools to optimize consultant utilization across multiple business units.
• Ensure data accuracy, integrity, and reporting standards within the scheduling tool, and establish best practices for data governance.
• Oversee complex resourcing assignments by balancing skill alignment with evolving business needs.
• Partner closely with Competency Groups, Consulting Groups, and Delivery teams to anticipate skill requirements and proactively address resource gaps.
• Lead stakeholder meetings to gather, validate, and challenge project requirements to support strategic resource allocation.
• Collaborate with the Contract Hiring Team on contractor engagement and related resourcing needs.
• Address resource scheduling conflicts by implementing creative, scalable solutions that balance operational requirements and consultant engagement.
• Facilitate cross-project collaboration to maximize resource sharing and improve efficiency across the portfolio.
• Analyze utilization data and produce clear reports and recommendations for leadership to support decision-making.
• Champion process improvements in resourcing workflows, tools, and reporting to drive efficiency and scalability.
• Serve as a trusted advisor to leadership on resourcing trends, risks, and opportunities.

Required Qualifications

• 5+ years of experience in resourcing, workforce management, or a related capacity planning role.
• Proven success managing similar responsibilities in a fast-paced, high-volume environment.
• Strong ability to manage changing priorities while maintaining accuracy and composure.
• Excellent stakeholder management skills with the ability to influence at all levels of the organization.
• Advanced proficiency in Excel; data analysis experience is an asset.
• Strong communication, negotiation, and interpersonal skills.
• Collaborative mindset with the ability to work effectively across teams and business units.

Preferred Qualifications

• Experience supporting resourcing in a consulting, professional services, or similar matrixed environment.
• Familiarity with SAP RM, SAC, or other resource management and scheduling tools.
• Demonstrated ability to improve processes, reporting, and operational workflows.
• Experience working across multiple geographies or time zones.
• An appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Education & Certifications

• Bachelor’s degree in Business Administration, Human Resources, Operations, or a related field preferred.
• Relevant professional certifications in workforce planning, resource management, project management, or business analysis are an asset.
• Equivalent combination of education and experience will also be considered.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.