SAP APO Consultant

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

We are seeking a highly skilled SAP APO Consultant with expertise in another SAP module (e.g., SD, MM, PP, or IBP) to join our dynamic AMS team. In this role, you will be responsible for providing comprehensive support, issue resolution, and enhancements for SAP Advanced Planning & Optimization (APO) solutions, as well as leveraging your expertise in an additional SAP module to deliver value to our clients.

The ideal candidate will have a strong background in SAP APO, coupled with the ability to manage integrations with other SAP modules. You will play a critical role in ensuring the continuity of business processes for our clients, troubleshooting complex issues, and driving system improvements.

Key Responsibilities:

• SAP APO Support and Enhancements:
• Provide ongoing support for SAP APO modules, including DP (Demand Planning), SNP (Supply Network Planning), PP/DS (Production Planning/Detailed Scheduling), and GATP (Global Available-to-Promise).
• Troubleshoot and resolve complex issues related to planning, scheduling, and optimization processes.
• Collaborate with clients to gather business requirements and translate them into system solutions.
• Cross-Module Expertise:
• Apply your expertise in an additional SAP module (e.g., SD, MM, PP, or IBP) to enhance cross-functional processes and system integrations.
• Design and configure solutions for seamless data flow between SAP APO and other SAP modules.
• AMS Service Delivery:
• Provide end-to-end support, including incident management, problem resolution, and implementation of change requests.
• Ensure adherence to SLAs and deliver proactive support to minimize system downtime.
• Conduct root cause analysis for recurring issues and propose long-term solutions.
• Process Improvement and Documentation:
• Identify opportunities to enhance business processes and system efficiency.
• Document system designs, test scenarios, and support procedures.
• Provide training and knowledge transfer to end-users and team members.

Required Skills and Experience:

• SAP APO Expertise:
• At least 5 years of experience in SAP APO implementation, configuration, and support.
• In-depth knowledge of APO modules such as DP, SNP, PP/DS, and GATP.
• Additional SAP Module Expertise:
• Proficiency in at least one other SAP module (e.g., SD, MM, PP, or IBP).
• Understanding of integration points between SAP APO and other SAP modules.
• AMS Background:
• Experience in AMS environments, including incident management, problem resolution, and system enhancements.
• Familiarity with ITIL processes and tools such as ServiceNow or Jira.
• Technical and Functional Skills:
• Ability to analyze and optimize planning processes, including demand forecasting, supply planning, and production scheduling.
• Strong knowledge of CIF (Core Interface) for integration between SAP APO and ECC/S4HANA.
• Hands-on experience with SAP HANA-based solutions is an advantage.
• Soft Skills:
• Excellent communication and client-facing skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.