Business Transformation Consultant (Bilingual: English & French)

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Your tasks:

Stakeholder Management

• Initiate and participate in meetings with the project team to measure understanding of the need for change and readiness for adoption by identified stakeholders and measure high-level impacts
• Preparation of the sponsor, project team and change agents
• Prepare detailed analysis of stakeholders involved and groups affected by the change as well as detailed impact analysis
• At different stages of the project, conduct an assessment of the target groups' ability to adapt to the changes, including recommendations for action

Organizational alignment

• Collaboration in the identification and analysis of impacts and associated solutions and plans
• In line with the deliverables of our SAP Activate methodology and the Beyond project delivery model, develop a detailed change management strategy adapted to the client's situation.
• Implement a concrete plan based on our project deliverables. Manage the implementation in collaboration with other members of the project team, senior management and other client collaborators (business teams, training, communications, human resources and organizational development teams)
• Act as a coach and/or mentor to structure and align project deliverables with solution adoption initiatives
• Observe and provide input during the post-mortem for continuous improvement

Training of the project team and end users

• Analyze the training needs of the project team in the development of their knowledge of implementing an SAP solution as well as the training of trainers and what it means to be a change agent.
• Set up a strategy and a training plan for the client's project team. Follow up on the execution and results
• Set up a train-the-trainer strategy and plan
• Follow-up on the preparation of training material and the execution of end-user training
• Analyze ongoing training needs following production launch

Analysis of performance and added value

• Support the client in defining key success factors and value drivers
• Monitor performance, value and success indicators. Evaluate them and advise on appropriate actions based on the results obtained

You have:

• Undergraduate or graduate degree in a field relevant to change management
• 10-15 years of relevant experience in change management
• Experience on technology projects (SAP, an important asset)
• Experience in consulting is an asset
• Exceptional verbal and written communication skills in English and French (*This is a requirement since in this role you will be dealing with customers, partners and/or our international subsidiaries requiring communication in English on a recurring basis both verbally and in writing)
• Certification in change management (e.g. PROSCI), an asset

You are a person who:

• Possesses analytical and decision-making skills
• Demonstrates creativity and innovation in the execution of the change management strategy
• Ability to work effectively with all levels of an organization with a collaborative approach
• Can influence and move an audience towards a common vision and goal
• Possesses a high level of initiative, leadership and versatility

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.