IT Asset Management Specialist

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Job Description: IT Asset Management Specialist

The IT Asset Manager / Asset Management Specialist leads and oversees the lifecycle of company-issued laptops and IT peripherals. This role ensures accurate inventory management, from procurement planning through deployment, maintenance, recovery, and retirement with effective asset tracking.

The specialist collaborates closely with IT, HR, Procurement, Security, and Finance teams to ensure that all devices are acquired, deployed, maintained, and retired efficiently and securely.

We are looking for a candidate who brings a strong process-driven approach and a high commitment to data accuracy.

Key Responsibilities

• Maintain an accurate laptop inventory across all regions and storage locations.
• Monitor stock levels and ensure adequate buffer inventory for new hires and replacements.
• Manage end-to-end lifecycle of company laptops, from procurement to retirement and secure disposal.
• Ensure all assets are aligned with corporate standards and refresh cycles.

• Monitor software license compliance related to laptop deployments.

• Continuously optimize and/or automate the processes for laptop onboarding, offboarding, and transfers, by cooperating with HR and IT support teams.

• Produce regular reports on inventory status, device lifecycle, compliance, aging hardware, and forecasted procurement needs.

• Work with Procurement to manage vendor relationships, quotes, orders, and delivery timelines.
• Partner with Security to ensure device encryption, compliance, and end-of-life data destruction.

Qualifications

• 3+ years experience in IT support or IT Operations (Service desk, support desk)
• Strong understanding of hardware lifecycle management (laptops, peripherals..)
• Experience with enterprise IT inventory systems (ServiceNow, Intune, JAMF, SCCM, or similar).
• Excellent organizational skills and attention to detail.

• Knowledge of ITIL or IT Asset Management (ITAM) best practices.
• Familiarity with procurement processes and vendor management.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!