Senior IT Applications Professional

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Role SummaryThe Senior Modern Workplace Engineer is responsible for the operation, engineering, and continuous improvement of Modern Managed Client environments based on Microsoft Intune.They understand the Windows 11 client as the central integration point where network, security, identity, policy and application layers come together — and are able to navigate this ecosystem with confidence and senior‑level expertise.The role requires deep technical knowledge, excellent troubleshooting skills, and the ability to quickly become productive in complex customer environments.

Key ResponsibilitiesOperate and enhance Microsoft Intune / MEM for Windows 11 clients.Create, maintain, and optimize application packages (MSI, IntuneWin), including testing and rollout.Design and manage:Configuration ProfilesCompliance PoliciesSecurity BaselinesDevice Restriction PoliciesGroup Policies (including migration and replacement strategies)Manage the full client lifecycle, including:Update RingsFeature Update ManagementAutopilot (Zero‑Touch Provisioning)Build and patch processesPerform deep technical troubleshooting across OS, network, security, identity, and application layers.Collaborate closely with networking, security, identity, and architecture teams.Analyze, optimize, and standardize customer-specific client environments.Produce technical documentation and automate recurring operational tasks.

Required Technical SkillsModern Managed Client / IntuneStrong expertise in:Intune Device ManagementWindows 11 internalsConfiguration ProfilesCompliance PoliciesEndpoint Security PoliciesAutopilotFeature and Quality Update ManagementDeep understanding of:Azure AD / Entra IDHybrid vs. Cloud‑Only client setupsGroup Policy processing and GPO replacement strategiesPackaging & ScriptingSenior-level experience with:MSI packagingIntuneWin packagingPowerShell (deployment, remediation, detection scripts)Ability to handle packaging tasks independently end‑to‑end.Security & GovernanceKnowledge of:Conditional AccessMicrosoft Defender for EndpointSecurity BaselinesZero Trust principles on the clientDevice compliance & risk-based policiesNetworking & InfrastructureA strong client engineer must understand the ecosystem around the client:Solid understanding of networking fundamentals (DNS, proxy, firewall, routing).Ability to analyze and diagnose network or connectivity issues directly from the client side.Knowledge of enterprise infrastructure components (PKI, certificate services, identity services).SCCM knowledge is a plus (legacy coexistence, migration scenarios).

Soft Skills & Working StyleHighly self‑driven, reliable, and accountable working style.Ability to quickly understand and navigate new customer environments.Strong communication skills for international team collaboration.Senior‑level troubleshooting mindset — root‑cause oriented.Structured documentation and methodical thinking.

Experience Level>7+ years of relevant experience in Modern Workplace / Endpoint Engineering.Experience working in enterprise environments or managed services.Proven ability to troubleshoot and resolve complex client issues independently.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!