People Operations Coordinator

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

The People Operations Coordinator is responsible for supporting various HR functions, including employee relations, recruitment, onboarding, benefits administration, and HR data management. This role ensures the smooth operation of the people operations function by managing daily HR activities and providing administrative support across the employee lifecycle. The ideal candidate will be detail-oriented, organized, and able to maintain a high level of confidentiality.

Key Responsibilities:

1. Employee Lifecycle Management:

   • Support the onboarding process by preparing new hire documentation, setting up employee accounts, and coordinating orientation sessions.
   • Manage offboarding activities, including exit interviews, collection of company property, and coordination with payroll for final payments.
   • Assist in maintaining accurate employee records and HR systems, ensuring compliance with company policies and legal requirements.

2. Recruitment Support:

   • Assist in posting job advertisements on various job boards and the company’s career page.
   • Schedule interviews, coordinate communication with candidates, and facilitate interview logistics.
   • Assist in pre-employment screening, background checks, and reference verification processes.
   • Help to track and manage recruitment metrics and maintain a candidate database.

3. Benefits and Payroll Administration:

   • Assist with benefits administration, including employee enrollments, changes, and terminations.
   • Act as a point of contact for employee benefits questions and concerns, providing information on health insurance, retirement plans, and other benefits.
   • Coordinate with the payroll department to ensure accurate and timely processing of employee payroll changes and updates.

4. Employee Relations:

   • Act as the first point of contact for employee inquiries related to policies, benefits, and HR procedures.
   • Help manage employee engagement initiatives, wellness programs, and recognition events.
   • Assist in resolving employee concerns or directing them to the appropriate HR team member.

5. HR Data Management and Reporting:

   • Maintain HRIS (Human Resources Information System) records and ensure data accuracy.
   • Generate reports and analytics on HR metrics such as headcount, turnover, and recruitment efficiency.
   • Ensure compliance with labor laws and organizational policies by keeping records up to date.

6. General Administrative Support:

   • Assist in the coordination of HR events such as training, development programs, and team-building activities.
   • Support documentation and record-keeping for employee files, training certifications, and compliance reporting.
   • Collaborate with cross-functional teams to ensure smooth communication and alignment on people-related initiatives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in HR, people operations, or administrative roles.
• Familiarity with HR software, systems (HRIS), and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Experience with payroll and benefits administration is a plus.

Key Competencies:

• Teamwork: Ability to work collaboratively across departments.
• Communication: Strong written and verbal communication skills.
• Problem Solving: Ability to address employee concerns and resolve issues efficiently.
• Time Management: Excellent ability to manage multiple tasks and priorities in a fast-paced environment.
• Adaptability: Comfortable with change and a dynamic work environment.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!