Consultant 3 - FUNC_DM

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

SAP Digital Manufacturing Consultant

Job Summary
The SAP Digital Manufacturing Consultant at Syntax is responsible for providing functional support and process design within the SAP Digital Manufacturing (DM) landscape. This role plays a crucial part in enhancing manufacturing processes through effective analysis, configuration, and cross-functional collaboration. By serving as a trusted advisor to clients, you will help optimize their operations and ensure the seamless integration of SAP DM functionalities with other ERP modules, driving significant value in their digital transformation journey.

**Key Responsibilities**  

**Functional Support & AMS Activities**  
- Analyze, diagnose, and resolve functional issues within SAP Digital Manufacturing (DM).
- Manage incidents and service requests, ensuring service quality and adherence to SLAs.
- Conduct root-cause analysis and recommend functional improvements.
- Support end-users by clarifying processes, documenting solutions, and ensuring system stability.

**Process Design & Implementation**  
- Lead functional workshops with business teams to understand manufacturing processes and requirements.
- Translate business needs into functional specifications for DM solutions.
- Configure and adapt SAP DM functionalities to support customer processes, ensuring alignment with industry best practices.
- Support testing phases (SIT, UAT), validating functional scenarios and guiding users.
- Assist during go-live and hypercare, ensuring smooth adoption of new functionalities.

**Cross-functional Collaboration**  
- Work closely with SAP PP, QM, PM, EWM, and other module teams to ensure consistent end-to-end process flows.
- Coordinate with technical/development teams by providing clear functional requirements and validating final deliveries.
- Participate in continuous improvement initiatives across manufacturing and shop floor processes.

**Customer Engagement**  
- Act as a trusted advisor, providing functional expertise on SAP DM capabilities.
- Document business processes, functional designs, user guides, and training materials.
- Support change management through clear communication and training sessions.

**Required Qualifications**  
- 4+ years of experience in manufacturing processes, MES, or SAP functional consulting.
- Experience with SAP Digital Manufacturing or other MES platforms (e.g., Siemens Opcenter, Rockwell, Apriso, OSIsoft).
- Strong understanding of shop floor workflows, including production execution, sequencing, work instructions, traceability, quality processes, and KPIs.
- Proven ability to conduct workshops, gather requirements, and translate business needs into solution designs.
- Familiarity with integration touchpoints between SAP DM and ERP modules (PP, QM, PM, EWM).
- Experience in preparing documentation for functional specifications, test scripts, and training.

**Preferred Qualifications**  
- Exposure to Industry 4.0, IoT, or smart manufacturing concepts.
- Experience working in global or multi-site manufacturing environments.
- SAP or MES-related certifications are a plus.

**Education & Certifications**  
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.  
- Relevant SAP or MES certifications are advantageous.

**Why Join Syntax?**  
- Contribute to cutting-edge digital manufacturing transformation projects while enjoying competitive compensation and a hybrid work model.
- Benefit from flexible learning and continuous development opportunities.
- Gain global project exposure in a dynamic and inclusive work culture.
- Receive support for health, wellbeing, and career growth as you advance your professional journey.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.  

• Competitive, above-average compensation
• Global tourist: With us, you can also work from abroad from time to time
• Flexible working time models, home office
• Attractive benefits, e.g. company pension scheme or various health offers
• A modern environment in which the "you" is part of it
• Open feedback culture, flat hierarchies and a motivated team
• Individual career planning with continuous training and coaching on the job

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!

Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.